| Frequently Asked Questions Do I get to see a sample of my invitation What is the typical order turnaround time? |
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| Q: | Will I get to see a sample of my invitation? | ||
| A: | Within 3 working days of placing your order you will receive a visual (proof) to show you, as closely as technically possible, what your invitation cards will look like. This will also allow you to check the details for accuracy. Should any alterations or corrections be necessary these should be clearly marked and the proof returned to us. At this point you may either give us approval to print with alterations requested, or request a re-proof, this 1st re-proof is free but all subsequent re-proofs will be charged at £5 (plus VAT) each. You will NOT be charged a re-proofing fee if the changes needed arise from an error on our part. We will only print your cards after you have confirmed that they are entirely correct by replying to the first, or a subsequent proof, that we send you. |
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| Q: | What is the typical order turnaround time? | ||
| A: | Please allow 3 working days to receive your proof. Your order will be printed within 3 working days of our receipt of your approval to print. Your invitations will then be posted to you First Class - Recorded In general, you should expect to receive your order between 4 and 7 working days after giving your final approval, however any delays in receiving your approval, or delays in the postal service could add to this time. As your invitations are posted First Calss Recorded, they will need to be signed for, or collected from your Post Office. In order to avoid delays, please give a delivery address where someone will be present to sign for the delivery. |
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| For more information please refer to the Information and Contact Us section. |
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